Are you getting the most out of your ServiceNow investment? If you don’t have a clean, healthy CMDB, you probably aren’t!

Check out this webinar with Aeritae Senior Consultant and ITSM SME, Jenny Giesler, who shares how to avoid common CMDB pitfalls and provide actionable tips toward a complete, current and correct database that will quickly start to deliver value back to many aspects of your organization.

What You'll Learn:

  • Do most CMDB issues originate with technology? (Spoiler: no!)
  • Who should be responsible for the data in your CMDB?
  • What is the role of your CI owner?
  • Who should be a process owner? Who shouldn't be a process owner?
  • What does it take to maintain a complete, current and correct CMDB?

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